Dear Customer,

We inform you that the general conditions of sale, reported below, indicate, in compliance with the regulations in force for the protection of the consumer, the conditions and methods with which to proceed with the online purchase on the MAGIC COOKER website, from now on called Seller, of the products of your interest in a safe, easy and convenient way. Therefore we invite you to read and accept them in order to proceed with the purchase.

I. SUBJECT

These general conditions of sale regulate the sale of products marketed by the Seller to consumer users and to users acting for purposes related to business activity.

These general conditions are effective from the date of acceptance of the same by the customer on the site, which is valid for all purposes as acceptance pursuant to art. 1341 of the civil code.

The company reserves the right to modify these general conditions of sale at any time by reporting them on the site.

The company excludes any contractual or extra-contractual liability for direct or indirect damages to persons and/or things caused by the non-acceptance, even partial, of an order.

II. PURCHASE METHODS

The purchase of products occurs by accessing the site and registering. For each product, a description containing the main characteristics of the same is available on the site. All information supporting the purchase is to be considered as simple generic information material.

It is understood that the image accompanying the product description may not be perfectly representative of its characteristics, but may differ in color, size, and accessory products shown in the figure.

Correct receipt of the order is confirmed by the Seller by means of an automatic e-mail response, sent to the e-mail address communicated by the customer at the time of registration. This confirmation message will contain an "order number", to be used in the case of any communication with the company. The message will contain all the data entered by the customer who undertakes to verify its correctness and to communicate any corrections promptly.

In the event of non-acceptance of the order, the seller guarantees timely communication to the customer.

DELIVERY TERMS

All orders for which payment is completed by 2pm on a working day are dispatched within the following 24-72 hours and delivered on working days only (excluding Saturdays, Sundays and public holidays).

Shipping time for Calabria, Basilicata, Sicily, Sardinia and smaller islands, or peripheral areas is approximately 48/72 hours.

Actual delivery date may vary depending on location.

Shipping will not be possible for orders with addresses located in disadvantaged areas.

Magic Cooker will deliver the ordered products to the address you indicated.

All delivery times listed are estimates based solely on item availability, normal order processing and delivery times.

III. PAYMENT METHODS

All prices on the site are intended as prices to the public and, therefore, inclusive of VAT.

Prices may vary without notice and the only correct price is the one indicated at the time of order confirmation.

For certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to prior communication and acceptance by the customer, failing which the order will be considered cancelled.

In the case of purchase of goods with the "credit card" payment method, at the same time as the online transaction is concluded, the relevant banking institution will authorize only the commitment of the amount relating to the purchase made. The amount relating to the goods shipped, even partially, will actually be charged to the customer's credit card only upon delivery of the ordered material to the courier.

For further information or to receive support you can contact the seller or the Customer Support team directly at the telephone number during the hours indicated, the cost of the call is 12 cents per minute from a landline and varies depending on the operator from a mobile phone.

PayPal

Payment for products purchased on the Site can be made through the PayPal circuit, at the end of the order the Customer is directed to the PayPal login page. The total amount relating to the order is charged to the PayPal account at the time of order confirmation.

Stripe (planned)

Stripe is a safe and simple system that allows us to offer our customers the possibility of paying with the most used credit cards.

You don't need a Stripe account to purchase.

For the user who will have to make the purchase, nothing changes compared to similar services, such as PayPal for example. When making the payment, you will simply have to use the preferred method supported by the site.

Is Stripe a secure payment method?

Stripe complies with the PCI standard for which it has been certified Level 1. This standard is also guaranteed to the company that uses the service thanks to the native library STRIPE.JS. Through this feature, the online shop will not manage the sensitive card data that will be transferred to the secure Stripe server without intermediate 'steps'.

Mark (if applicable)

Payment for products purchased on the Site can be made by cash on delivery to the courier.

This method provides a 2% commission on the total order with a minimum of €3.00 VAT included.

Payment by cash on delivery can be made in cash and will be available as a payment method only for orders up to €1900.00 VAT included.

Bank Transfer (if applicable)

Payment for products purchased on the Site can be made by advance bank transfer.

The order will be processed upon receipt of proof of payment via the bank transfer receipt.

Otherwise MAGIC COOKER will wait for the transfer to be received directly on the indicated bank account.

The goods will be sent only after the order has been accepted and the payment has been received.

In case of cancellation of the order, either by the customer or in case of non-acceptance of the same by the seller, the cancellation of the same will be carried out and the release of the amount committed (the release times depend exclusively on the banking system). Once the cancellation of the transaction has been carried out, the seller cannot be held responsible for any damages, deriving from the release of the amount committed by the banking system.

IV. DELIVERY METHODS

For each order placed, the seller issues a sales document for the material shipped. For the issuance of the invoice, the information provided by the customer at the time of the order is valid. The customer can request a copy of the invoice or receipt within three months of issuance.

Delivery costs are the responsibility of the customer and are indicated when placing the order.

The seller cannot be held responsible for any delay in processing the order or in delivering the ordered goods. Upon delivery, the customer is required to check:

- that the packaging is intact, not damaged, not wet, or in any way altered;

- that the number of packages corresponds to that indicated in the transport document.

Any damage to the product or packaging or any discrepancy in the indications must be immediately reported to the courier by writing a WRITTEN RESERVATION OF CONTROL on the courier's proof of delivery. Once the courier's document has been signed, the customer will not be able to raise any objections regarding the external characteristics of the goods delivered.

In the event of failure to collect the material stored in the courier's warehouses within 5 working days due to repeated impossibility of delivery to the address indicated by the customer when ordering, the order will be cancelled.

RIGHT OF WITHDRAWAL

See details “Right of Withdrawal”

APPLICABLE LAW

The sales contract between the customer and the seller is deemed to be concluded in Italy and governed by Italian law. Unless otherwise established, Italian law applies.

For the resolution of civil and criminal disputes arising from the conclusion of this distance selling contract, if the customer is a consumer, i.e. a natural person who purchases the goods for purposes not related to his/her professional activity, or does not make the purchase by indicating a VAT number in the order, the territorial jurisdiction is that of the Court of reference of his/her municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of the Seller's registered office.

INFORMATION ON THE PROCESSING OF PERSONAL DATA

SUBJECT: information and request for consent pursuant to and for the purposes of articles 13, 23 and 26 of Legislative Decree 30.6.2003 n. 196, relating to the protection of the processing of personal data.

The seller informs you pursuant to and for the purposes of art. 13 of Legislative Decree 196/2003 that:

the aforementioned Legislative Decree provides for a series of obligations for those who carry out "processing" (i.e. collection, recording, processing, storage, communication, dissemination, etc.) of personal data relating to other subjects, prescribing the duty to inform the interested parties of the rights that the law recognizes them and of the characteristics of the data processing;

the processing of your personal data that will be requested from you and that you will communicate to us will be carried out on the Seller's premises in compliance with the principles of necessity and relevance with the use of computerised procedures, for legal and fiscal obligations for the execution of contractual obligations;

the data controller is the seller. The data controller is domiciled for the purposes of the law at the headquarters of the same company. During such processing, the controller and the relevant persons in charge may become aware of the data that will be processed in compliance with the obligations arising from the privacy regulations and according to principles of correctness;

the processing will be carried out with manual and automated systems designed to store, manage and transmit the data themselves, with logic strictly related to the purposes of the processing, on the basis of the data in our possession and with your commitment to promptly communicate any corrections, additions and/or updates;

excluding communications and disclosures made in compliance with legal and contractual obligations, the data provided to the undersigned will be used solely for legal compliance;

the nature of the provision is to be considered strictly necessary in relation to the purpose of the aforementioned treatments. The provision by you of the aforementioned data is essential for the exact fulfillment of the activities listed above;

any refusal will make it impossible to correctly fulfill contractual and legal obligations, compromising the continuation of the relationship established between the parties;

at any time you may exercise your rights towards the data controller, pursuant to art. 7 of Legislative Decree 196/03, in particular:

- know whether or not personal data concerning you exists and their communication in an intelligible form;

- be informed about the owner, the purposes and methods of processing and about any person responsible, and about the subjects or categories of subjects to whom the personal data may be communicated;

- obtain the updating, rectification or integration of data;

- obtain the cancellation, transformation into anonymous form or blocking of the same;

- oppose for legitimate reasons the processing of data, except for the limits established by law;

- oppose the sending of advertising material or for carrying out market research or commercial communications.

The full text of art. 7 of Legislative Decree 196/2003 regarding the rights of the interested party is available on the website of the Guarantor www.garanteprivacy.it.